FAQ

FAQ for RDKEY Online Store:

Shipping:

1. What is the shipping time within the United States and for international orders?
   • Shipping within the United States typically takes 3 to 5 business days. For international orders, expect delivery within 7 to 14 business days.

Returns and Refunds: 2. What is the return policy for physical products?

• We offer a 30-day return policy for physical products. If you are unsatisfied with your purchase or if the product has any defects, we guarantee a refund.

Processing Time: 3. How long does order processing take?

• Order processing takes 24 hours from Monday to Friday.

Shipping Carriers: 4. Which shipping companies do you use?

• We use reputable shipping companies such as FedEx, UPS, and USPS to ensure reliable and efficient delivery.

Payment Methods: 5. What payment methods do you accept?

• We accept credit card payments processed through Stripe and PayPal for secure and convenient transactions.

Wholesale Orders: 6. Do you accept wholesale orders?

• Yes, we welcome wholesale orders. Please contact our support team for more information and special pricing.

Digital Products Warranty: 7. Is there a warranty for digital products?

• Yes, we provide a warranty for our digital products. If they don't work as intended, we offer replacements or a full refund.

Feel free to reach out if you have any additional questions or if there's anything else we can assist you with!